This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

What kind of information we collection and use.

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Use of Data

Social Surge uses the collected data for various purposes:

1. To provide and maintain our Service
2. To notify you about changes to our Service
3. To allow you to participate in upgrade of our Service when you choose to do so
4. To provide customer support
5. To gather analysis or valuable information so that we can improve our Service
6. To monitor the usage of our Service
7. To provide you with special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Instagram data we collect when you log in to Social Surge

We use Instagram API to get information about your account. When you log in to our website for the first time Instagram will ask you if you want to give us permission to read basic information about your account. Without this consent on the Instagram side, we do not read any information from Instagram API.

When you grant us access to read basic information, we store some of these data in our database. We store:

• Your Instagram user ID
• Your Instagram username
• Your full name (if you provided any in your Instagram profile)
• Link to your profile picture (if you provided any in your Instagram profile). We do not store any images on our servers
• Instagram access token
• Number of followers, following and posts

We use this data to create an account on our website. With such an account you can easily create, edit, upgrade and remove widgets.

We do not store your e-mail address nor password to your Instagram account.

Personal information we collect when you upgrade your widget

When you upgrade your widget, you need to fill out our order form. This form contains personal data fields like your name, address, e-mail address. We have to collect and process this data in accordance with the regulations and for invoicing purposes.

Payments are handled via external platforms – Stripe, PayPal Visa, Mastercard. We do not store any credit card information logins on our servers. We only store transaction IDs received from the selected payment gateway, so we can easily identify your payment in their systems.

Retention of Data

Social Surge will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Social Surge will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Data retention and account deletion

We store the data until it is no longer necessary to provide our services or until your account is deleted. At any time, you can delete your widgets by using the My Account page. You can also delete your account by using the My account page. Widgets are deleted permanently from our database and our servers. The only data we keep is aggregated and anonymized data about the number of clicks and views of the deleted widget.

When you delete your account, we delete all things connected to your account such as posted comments, information obtained via Instagram API, your submitted tickets.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us via support@thesocialsurge.com